Effective Date: May 20, 2026

 

Introduction

Pickens County Primary Care respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how information may be collected, used, and protected when you visit our website, communicate with us, or receive services from our practice.

 

Information We Collect

Name

Phone number

Email address

Mailing address

Appointment requests

Insurance information

Health-related information you voluntarily provide

Communication preferences

   Website usage information such as browser type and IP address

 

How We Use Your Information

Schedule and manage appointments

Provide healthcare-related services

Respond to inquiries

Send appointment reminders

Send billing notifications

Communicate important office updates

Improve our services and website functionality

Maintain patient records as required by law

 

SMS/Text Messaging Communications

By providing your mobile phone number, you consent to receive text messages from Pickens County Primary Care related to appointment reminders, healthcare follow-ups, billing notifications, office announcements, and patient care coordination. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or call 205-375-6251.

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties for marketing purposes.

 

HIPAA & Patient Privacy

Pickens County Primary Care takes reasonable administrative, technical, and physical safeguards to protect personal and health information in accordance with applicable healthcare privacy laws, including HIPAA where applicable. Electronic communications such as email and text messaging may not always be fully secure. Please do not use text messaging or the patient portal for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

 

Sharing of Information

We may share information only as necessary to:

• Provide healthcare services

• Process billing and insurance claims

• Work with trusted service providers who support our operations

• Comply with legal obligations

• Protect patient safety and security

We do not sell personal information to third parties.

 

Cookies & Website Analytics

Our website may use standard website technologies such as cookies or analytics tools to improve user experience and monitor website performance. You may disable cookies in your browser settings if desired.

 

Third-Party Services

Our website may contain links to third-party services, including patient portal systems or payment providers. Those third parties maintain their own privacy policies and practices.

 

Your Rights

You may request to:

• Access your information

• Update or correct your information

• Change communication preferences

• Withdraw consent for SMS communications

 

Contact Information:

Pickens County Primary Care

108 4th Avenue SW

Reform, Alabama 35481

Phone: 205-375-6251

Website: https://www.pc3med.com

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Policy Updates

We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised effective date.